Service Disruption_Alameda_ 4/27

Incident Report for Common Networks

Resolved

Service has returned to normal. We will continue to monitor.

Posted Apr 27, 2020 - 21:09 PDT

Monitoring

A fix has been implemented. We are currently monitoring.

Posted Apr 27, 2020 - 16:11 PDT

Update

We are continuing to work on a resolution.

Posted Apr 27, 2020 - 14:56 PDT

Identified

The issue has been identified. Technicians have been dispatched to address the equipment failure.

Posted Apr 27, 2020 - 12:46 PDT

Update

We are continuing to investigate this issue.

Posted Apr 27, 2020 - 11:58 PDT

Investigating

We are currently investigating an issue causing frequent service disruptions.

Posted Apr 27, 2020 - 11:29 PDT

This incident affected: East Bay Network.