Service Disruption_ Alameda 8/14

Incident Report for Common Networks

Resolved

This incident has been resolved.

Posted Aug 14, 2020 - 20:00 PDT

Monitoring

A fix has been implemented. We will continue to monitor on our end.

Posted Aug 14, 2020 - 16:02 PDT

Identified

We have identified the issue causing the outages. We are currently workin on a resolution.

Posted Aug 14, 2020 - 14:42 PDT

Investigating

We are currently investigating an issue causing downtime for our customers in Alameda.

Posted Aug 14, 2020 - 14:19 PDT

This incident affected: East Bay Network.